Empowering Online Public Service in Asia: The Digital Frontier
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The implications of digital government are extensive and can profoundly shape the trajectory and character of digital transformation. Drawing from ERIA’s recent research on digital transformation, this book provides valuable insights into the practices of Asian countries in harnessing the potential of digital government. It illuminates the use of policy instruments to cultivate a digitally-driven, people-centric public service system, fostering sustained regional development over the long term.